Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
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Deleting a Log

•Enabling Administrator Permission to Delete a Log

•Deleting a Log

Enabling Administrator Permission to Delete a Log

Only administrators can delete logs. Follow these steps to give permission to a user to be able to delete a log.

1.In the Configuration Console, go to Configure > Users and Permissions > Roles and Permissions.

2.Click Admin.

3.Click Object Permissions and choose 401 - 450 Frs_ITFM_Transaction - Frs_def_integration_Exchange_Config in the Select page drop-down list.

4.Find Frs_data_integration_log, then move across to the Lifecycle column and click Edit.

5.Check When Business Object is in Final State: Allow Editing.

6.Click Save.

Deleting a Log

1.In the Configuration Console, go to Settings > Monitor > Application Logs > Integration Log.

2.Select an SCCM Integration log.

3.Click Delete. The system displays the Reference Warnings dialog box.

4.Click Continue. The system deletes the log.